This body shop has great customer service! I called for an appointment to have a tail light replaced. I'm pretty handy myself, but I couldn't figure out how to get the bulb out following the manufacturer directions. They told me to come in when convenient, no appointment necessary. I thought maybe they weren't too busy, but that was not the case! I stopped by on a Friday afternoon, they had to move vehicles around in the shop to get mine in, it was pouring down rain. They had my car finished in 15 minutes and would not accept payment for their service.(I brought the replacement bulb with me.) The staff was cheerful, accomodating and even showed me how to change a message on the service board. Thank you Yokum's Body Shop!