I moved to Humboldt about 9 months ago and I am still getting used to not being 15 minutes away from where ever or whatever I want! I am also not used to the shitty service in garberville and Redway. But alas that is not what I want to say, what I want to say is this body shop is kind, patient, knowledgable and willing to work with you. My car got a little kiss my car is ready except for a bumper foot pad. Ford keeps sending a faulty bumper foot pad no fault to them at all. Luckily I have full coverage and got a rental for free!! They offered to let me have my car and just return to pop on the stupid foot pad but I declined as it is a pain for me to drive 1.5 hours one way, twice and give up my rental!!! They completely understood! Lorenzo knows my case and car and I swear he lives there because whenever I call he is there to help. Thank you Lorenzo for all the service you have provided me!! I will return to this survey once I get my car back and I can check it out for myself but I don't have any doubt that it will be outstanding!!! :) UPDATED 12/29/15 I can't. I never expected my car to shine like it does! I cannot believe it! I can literally do my makeup in the back side panel of my car if a wanted too!!! Not only did they do an outstanding job on the outside of my car but it was clean and organized on the inside too! If I could tip you guys I would!!! Enough about their stellar work! They were also kind and welcoming as I trampled in 2 minutes before they closed! THANK YOU SO MUCH!!!!!!